CatchaDrop

Legal Information

Terms of Service

Last updated: August 17, 2025

1. Acceptance of Terms

By accessing and using CatchaDrop ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

CatchaDrop is a global price tracking service that monitors product pages on supported e-commerce websites and sends notifications when price changes occur. The service is provided "as-is" and we reserve the right to modify or discontinue the service at any time.

3. User Accounts

To use CatchaDrop, you must create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account.

4. Acceptable Use

You agree not to:

  • Use the service for any unlawful purpose or in violation of any local, state, national, or international law
  • Harass, abuse, or harm another person or group
  • Use the service to transmit or distribute viruses or malicious code
  • Attempt to gain unauthorized access to the service or its related systems
  • Use automated scripts or bots to access the service beyond normal usage patterns
  • Share your account credentials with others

5. Service Limitations

We strive for accurate and timely price monitoring, but cannot guarantee:

  • 100% uptime or availability of the service
  • Accuracy of price data from monitored websites
  • Delivery of all notifications due to factors beyond our control
  • Support for all e-commerce websites

6. Payment and Billing

Paid subscriptions are billed monthly in advance. You may cancel at any time, but we do not provide refunds for partial months. We use Stripe for payment processing and do not store your payment information.

7. Data and Privacy

We collect and process personal data as outlined in our Privacy Policy. By using the service, you consent to such processing and warrant that all data provided is accurate.

8. Intellectual Property

The CatchaDrop service, including its software, content, and trademarks, is owned by us and protected by intellectual property laws. You may not copy, modify, distribute, or reverse engineer any part of the service.

9. Limitation of Liability

CatchaDrop shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or other intangible losses resulting from your use of the service.

10. Termination

We reserve the right to terminate or suspend your account at any time for any reason, including violation of these terms. Upon termination, your right to use the service will cease immediately.

11. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through the service. Continued use of the service after changes constitutes acceptance of the new terms.

12. Governing Law

These terms are governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law provisions.

13. Contact Information

If you have any questions about these Terms of Service, please contact us through our support system.

Privacy Policy

Last updated: August 17, 2025

1. Information We Collect

Personal Information

  • Account Data: Email address, username, and password (hashed)
  • Profile Data: Timezone, notification preferences, quiet hours settings
  • Google OAuth: If you sign up with Google, we collect your Google ID and email address
  • Telegram Data: If you enable Telegram notifications, we store your Telegram chat ID and username

Usage Information

  • Tracking Data: URLs you choose to monitor, product names, prices, and price history
  • Service Logs: Check frequency, notification history, system errors
  • Technical Data: IP address, browser type, device information (for security and service improvement)

2. How We Use Your Information

  • Core Service: Monitor prices on websites you specify and send notifications
  • Account Management: Maintain your account, process payments, provide customer support
  • Communications: Send service-related emails, price alerts, and important updates
  • Service Improvement: Analyze usage patterns to improve functionality and reliability
  • Security: Detect and prevent fraud, abuse, and security incidents

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We only share information in these limited circumstances:

Service Providers

  • Stripe: For payment processing (they have their own privacy policy)
  • Email Service: To send notifications and service emails
  • Telegram: To deliver price alerts (only your chat ID is shared)
  • Hosting Provider: To maintain our infrastructure

Legal Requirements

We may disclose information if required by law, court order, or to protect our rights and safety.

4. Data Retention

  • Account Data: Retained while your account is active and for 30 days after deletion
  • Price History: Retained for service functionality; automatically cleaned after 12 months
  • Logs: System logs are retained for 90 days for debugging and security purposes

5. Data Security

We implement appropriate technical and organizational measures to protect your data:

  • Encryption in transit (HTTPS/TLS) and at rest
  • Regular security updates and monitoring
  • Access controls and authentication requirements
  • Regular backups with secure storage

6. Your Rights

Under data protection laws, you have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and associated data
  • Portability: Export your data in a machine-readable format
  • Objection: Object to processing for direct marketing

7. Cookies and Tracking

We use minimal cookies and tracking:

  • Authentication: Login tokens stored in browser localStorage
  • Functional: Minimal cookies for service functionality
  • No Analytics: We do not use Google Analytics or similar tracking services

8. Third-Party Websites

Our service monitors third-party e-commerce websites. We are not responsible for their privacy practices. When you visit monitored websites, their privacy policies apply.

9. International Transfers

Your data may be processed in multiple jurisdictions (including the EU, UK, and other regions where our infrastructure providers operate). If data is transferred across borders, we ensure appropriate safeguards (such as Standard Contractual Clauses or equivalent mechanisms) are in place.

10. Children's Privacy

Our service is not intended for children under 16. We do not knowingly collect personal information from children under 16.

11. Changes to Privacy Policy

We may update this privacy policy. We will notify you of material changes via email or through the service.

12. Contact Us

For privacy-related questions or to exercise your rights, please contact us through our support system or email [email protected].

Acceptable Use Policy

Last updated: August 17, 2025

Fair Use Guidelines

To ensure the service remains available and performant for all users, please observe these guidelines:

URL Monitoring

  • Monitor only products you are genuinely interested in purchasing
  • Avoid monitoring the same product multiple times with different URLs
  • Do not monitor URLs for competitive intelligence or commercial purposes
  • Respect the limits of your plan (Free: 1 URL, Paid: 5 URLs)

Check Frequency

  • Use reasonable check frequencies based on your needs
  • Free users are limited to hourly checks to ensure fair resource allocation
  • Paid users may select shorter intervals but should consider actual necessity

Notifications

  • Set up alerts for price changes you would actually act upon
  • Be mindful of notification quotas (Free: 2/month, Paid: 20/month)
  • Use quiet hours appropriately to avoid unnecessary notifications

Prohibited Activities

  • Creating multiple accounts to circumvent plan limits
  • Sharing account credentials
  • Attempting to reverse engineer the service
  • Using the service for automated trading or resale operations
  • Monitoring competitor prices for business intelligence
  • Overloading the system with excessive requests

Enforcement

Violations of this policy may result in:

  • Warning and request to modify usage
  • Temporary suspension of service
  • Permanent account termination
  • Referral to appropriate authorities for illegal activities

We reserve the right to take immediate action for severe violations that affect service availability or security.